Last updated: July 22, 2026

BL Lighting, and its affiliated companies operating under the BL Lighting name (“BL Lighting,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information received through our website, email, telephone, text messaging, forms, orders, and other business communications.

INFORMATION WE COLLECT

We may collect personal information that you provide to us, including:

  • Your name, company, job title, email address, telephone number, and mailing or delivery address.
  • Information included in inquiries, quotations, orders, projects, delivery instructions, technical-support requests, warranty requests, or other business communications.
  • Information submitted when you contact us or subscribe to receive communications.
  • Transaction and account information required to process orders, payments, shipments, returns, or warranty claims.
  • Your mobile telephone number, message content, and related communication records when you communicate with us by text message.

Our website and website service providers may also collect standard technical information, such as your IP address, browser or device information, pages visited, and information collected through cookies or similar technologies. This information may be used to operate, secure, and understand the use of our website.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Respond to inquiries and communicate with customers, representatives, suppliers, and other business contacts.
  • Prepare quotations and process orders, payments, shipments, returns, warranties, and support requests.
  • Coordinate projects, products, deliveries, scheduling, and technical support.
  • Maintain business, accounting, customer service, legal, and compliance records.
  • Operate, maintain, secure, and improve our website, products, and services.
  • Send product, service, or company communications where consent has been provided or where otherwise permitted by law.
  • Meet legal, regulatory, contractual, security, and fraud-prevention requirements.

HOW WE SHARE PERSONAL INFORMATION

BL Lighting does not sell or rent personal information.

We may provide personal information to employees, affiliated companies, sales representatives, shipping providers, payment processors, information technology providers, communication providers, professional advisors, and other service providers where reasonably necessary to respond to a request, conduct business, provide a service, or meet a legal obligation.

Service providers are expected to use personal information only for the purposes for which it was provided and to protect it appropriately.

We may also disclose information where required or permitted by law.

SMS COMMUNICATIONS

When you consent to communicate with BL Lighting by text message, we may collect your mobile telephone number, the contents of the messages, and related communication records.

Text messages from BL Lighting are intended for person to person business conversations concerning inquiries, products, projects, quotations, orders, deliveries, scheduling, technical support, and related customer service matters. BL Lighting does not use SMS for marketing or promotional campaigns.

No mobile opt-in information or text message consent will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be processed by communication service providers only as necessary to provide and operate the messaging service.

When you communicate with BL Lighting by text message, you may receive person to person business messages related to your inquiry, project, quotation, order, delivery, scheduling, or support request. Reply STOP to opt out or HELP for support. Message and data rates may apply. Message frequency varies.

Please also review our Terms and Conditions.

CONSENT AND COMMUNICATION PREFERENCES

You may withdraw your consent to receive optional communications at any time, subject to legal or contractual restrictions.

You may unsubscribe from marketing emails using the unsubscribe option included in the message. You may opt out of text messaging by replying STOP.

Opting out of optional communications will not prevent us from contacting you where necessary to complete an existing transaction, respond to your request, administer an account, provide required service information, or meet a legal obligation.

RETENTION

We retain personal information only for as long as reasonably necessary to complete the purposes for which it was collected and to satisfy applicable business, accounting, warranty, contractual, legal, and regulatory requirements. Information that is no longer required will be securely deleted, destroyed, or anonymized where appropriate.

SECURITY

We use reasonable administrative, technical, and physical safeguards appropriate to the nature and sensitivity of the personal information in our care. Access to personal information is limited to employees and service providers who require it for legitimate business purposes.

ACCESS, CORRECTION, AND DELETION

Subject to applicable law, you may contact us to:

  • Ask whether we hold personal information about you.
  • Request access to your personal information.
  • Correct inaccurate or incomplete information.
  • Withdraw consent where applicable.
  • Request deletion of information that we are no longer required to retain.
  • Raise a concern about our privacy practices.

We may need to verify your identity before processing a request. Certain information may need to be retained to meet legal, accounting, contractual, warranty, security, or other legitimate business requirements.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. The revised policy will be posted on this page with an updated revision date.

CONTACT US

Questions, requests, or complaints concerning this Privacy Policy or BL Lighting’s handling of personal information may be directed to:

Privacy Contact
BL Lighting
111 – 8838 Heather Street
Vancouver, British Columbia
Canada V6P 3S8

Email: info@bllighting.com